|
|
| Success Stories |
 |
Disaster Recovery Solution of IntelliDNS Provides High Available Services to KGI and Shenyin
Time is money; a web site with long response
time creates a negative impression to users,
which is undoubtedly true especially to companies
operating online stock trading or e-banking web sites.
As online stock trading became prevalent in Hong Kong
and China, many financial institutions have actively
invested their resources on their online businesses. "We
need to find an efficient way to meet increasing
demand from clients to trade in local and even
worldwide stock markets." said Mr Liang Gang,
Technical Support Group, Shenyin & Wanguo
Securities Co., Ltd. it's essential to provide
good quality services to clients in nowadays
competitive e-environment."
Shenyin & Wanguo Securities Co., Ltd. was founded in 1996 as a result of the merger of the
former Shanghai Shenyin Securities Co. and Shanghai International Securities Co., Ltd. It has
108 branches so far all over China. With its continuous effort in expanding their businesses,
in 2000, Shenyin & Wanguo Securities online trading web site, www.sw2000.com.cn, was
initiated to supply investors with a safe, convenient and brand new channel of stock trading.
KGI Hong Kong Ltd. is one of Hong Kong's largest equity brokers by market share, and one
of the ten largest futures brokers in Hong Kong. I t operates a full-service brokerage for
retail and institutional clients, aiming to provide customers with one-stop financial service.
Its brokerage activities include equities, bonds, over-the-counter structured products and
advisory services.
SYWG & KGI, both engaging in online stock trading business, regard server availability
and reliability as an important element. What also common is their adoption of
IntelliDNS, developed by Unitech Networks Ltd., to provide high quality and highly
available services for clients in terms of consistency and proximity.
Deployment of Shenyin
Shenyin has deployed its web servers in different cities
across China. As the Internet backbone in China is not
very well architected, intercity communications often
experience traffic jam. I t is very important that users
are directed to a web site that is geographically close
to them. IntelliDNS helps maintaining highly available
services and keeping content close to end users. In
Shenyin's case, IntelliDNS closely monitors all available
sites using layer-7 health checks. For example, i f the
Shanghai site is down due to power failure, IntelliDNS
will direct the Shanghai users away to other available
working sites automatically. At other times, with
IntelliDNS's geographic knowledge, it will dispatch user
requests to their closest server, speeding up user's web
experience to Shenyin's web site.
Deployment of KGI
KGI chose IntelliDNS to be the disaster recovery solution
for its highly acclaimed online stock trading site, www.
kgieworld.com. The company has a demand for the
highest uptime and service level in the industry and
they are satisfiled with IntelliDNS's versatility and
unparalleled services brought to users. Our customer
has a primary and a backup site. The primary site has
multiple links to the Internet and IntelliDNS servers are
co-located at two data centers. Trading servers are
being monitored regularly by IntelliDNS using layer-7
(application level) health checks. In case a link to the
Internet is down, IntelliDNS will direct user requests to
the remaining active links, maintaining server availability.
In the extreme case, if all links are down, IntelliDNS will
switch over to the backup site for uninterrupted service.
Benefits of IntelliDNS
More Revenues with Faster Response Time
No user is willing to see words like "server is busy" popping
up on the screen while they are logging into their stock trading
account. If the problem persists, the users just simply browse
at another competitor web sites. With IntelliDNS load balancing
advantages, it will automatically detect server failures and route
requests to other servers. Users are transparently connected to
the server with the best response time, meaning they can stay
longer and spend more time without any interruption. Therefore,
more revenue can be generated from the web site and i t enables
to retain existing and even attract more clients.
Maintaining High Uptime
If a company is providing unreliable services, losing clients and drop
of revenues will become inevitable consequences. In order to avoid
this, if a server of one site is down, IntelliDNS will redirect clients
to the working server in order to maintain high level of accessibility.
Therefore, clients can obtain instant and real time stock market
information and process on line stock trading smoothly. Company
non-stop services can be guaranteed.
Money and Manpower Saving
Network administrators are usually facing headache when a server
receives requests more than that i t can handle. By using IntelliDNS,
it will minimize the downtime probability and ensure a high level of
consistent access to the web site at anytime.
Less technical problems mean saving a great deal of money and
manpower on technical and customer service support. Also, a
company can scale up a web site without the needs of spending
large sum of money on buying expensive servers, therefore, its
remaining resources can be utilized in a more efficient way.
Completion of Transactions
The Internet is increasingly used as a crucial tool in transactions
of large sum of money. The more important the transaction is,
the more essential it is for both parties involved to complete the
transaction. Therefore, it is so important for KGI and Shenyin
to ensure that transactions have been ended correctly within
the shortest time as stock markets only last for a few hours
per day. With the installation of IntelliDNS, downtime scenario
is minimized and smooth and concrete transactions are
guaranteed.
Comprehensive Reporting
IntelliDNS provides detailed report such as top sites
visited, number of hit rates and so on. These data can
be generated for company's internal forecast or analysis
purpose.
|
|
| To
the top |
|
